For personal dev & testing
- 1,000 logs/month
- 7-day data retention
- 1 user
- 3 alert rules
- Email notifications
For small teams
- 10,000 logs/month
- 30-day data retention
- 5 users
- 10 alert rules
- Webhook support
For growing teams
- 100,000 logs/month
- 90-day data retention
- Unlimited users
- 50 alert rules
- Slack integration
For large organizations
- Unlimited logs
- Custom data retention
- Unlimited users
- Unlimited alerts
- SSO / 99.95% SLA
Feature Comparison
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Monthly logs | 1,000 | 10,000 | 100,000 | Unlimited |
| Data retention | 7 days | 30 days | 90 days | Custom |
| Team members | 1 | 5 | Unlimited | Unlimited |
| Projects | 1 | 5 | Unlimited | Unlimited |
| Alert rules | 3 | 10 | 50 | Unlimited |
| Email notifications | ✓ | ✓ | ✓ | ✓ |
| Webhook notifications | — | ✓ | ✓ | ✓ |
| Slack integration | — | — | ✓ | ✓ |
| PII auto-masking | ✓ | ✓ | ✓ | ✓ |
| API access | — | ✓ | ✓ | ✓ |
| SSO (SAML) | — | — | — | ✓ |
| SLA guarantee | — | — | 99.9% | 99.95% |
| Priority support | — | — | ✓ | ✓ |
| Dedicated support | — | — | — | ✓ |
Overage Charges
The following usage-based fees apply when you exceed your monthly log limit.
* Free plan does not log overages. Please upgrade when you reach the limit.
* Overage charges are added to your next month's invoice.
Billing Information
Payment Methods
- Credit card (Visa, Mastercard, American Express, JCB)
- Invoice billing (Enterprise plan only)
Billing Cycle
- Monthly plan: Billed on the 1st of each month
- Annual plan: Paid yearly upfront (save 2 months)
Plan Changes & Cancellation
- Upgrade: Applied immediately, prorated
- Downgrade: Applied on next billing date
- Cancellation: Available anytime, access until next billing date
Frequently Asked Questions
The Free plan is available indefinitely at no cost. Paid plans include a 14-day free trial with no credit card required.
Each call to the SDK's wrap() or log() method counts as one log. This means one log per LLM API call. Batch processing and multi-message conversations are counted by API call.
Yes, you can change plans at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect on your next billing date.
Yes, annual billing saves you 2 months. For example, the Pro plan at $199/month x 12 months = $2,388 becomes $1,990 annually (about 17% off).
Enterprise plans offer custom data retention periods. We can accommodate retention beyond 1 year for compliance requirements. Contact us for details.
Data is retained for 30 days after cancellation. You can restore your data by resubscribing within this period. After 30 days, all data is permanently deleted.
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Upgrade or downgrade anytime.
For Enterprise plans, contact us
